Integrity & Experience
"We are a young a couple who moved to Oregon about 2 years ago and we fell in love with it. We soon realized that this was a place we wanted to call home and purchase our first house. Upon reading reviews online and spending months and months researching realtors, we came across Shelly Casteel's profile on the Oregon realty website. We decided to contact her due to the fact that she had many positive reviews and success stories. Since the first day that we talked to her, she made us feel like we were her only client even knowing we were probably one of many. She never hesitated to answer any and all of our questions day or night. It almost felt as if she worked 24/7. Even in times where we were in doubt of becoming home owners, she always had a positive attitude with every situation and reassured us that we were making the right decision. When it came time to make an offer, Shelly was there every step of the way and even went to bat for us and got us more than we expected. We want to thank Shelly Casteel for all of her hard work and for providing us with excellent service through out the home buying process. In the future we plan on using the Casteel team for any home purchases. She truly is the hardest working woman in realty."
~Sincerely, Matthew Hernandez and Frankie Parra
“Shelly stepped up and helped me find a house that was perfect. She was a rock star! It was a delicate process to say the least. There was a multi party offer, a very tricky FHA loan process, extensions, and a seller located in Europe. Even the other agent said I got the house because Shelly was so communicative and she gave rapid response to all requests from all parties involved. NICELY DONE! Top qualities: Personable, On Time, High Integrity
“Shelly Casteel is NOT your average real estate agent. My partner and I were taking a vacation from New Orleans, Louisiana to Portland, Oregon, and thought that while we were there we would check out some houses for sale, just out of curiosity. We went to a real estate website to look for a realtor and were drawn to Shelly Casteel. We sent her an email, and within hours, she had contacted us. We told her we had selected several places to look at online, and gave her our arrival dates in Portland. As soon as we got there, we contacted Shelly and we set up appointments to see the houses. The day before we were to view the first batch of houses, Shelly came down with the Chicken Pox. We thought that would be the end of it, but no. Shelly made arrangements with her assistant to show us the houses. Kristin took time off from her regular job on two days to make sure we saw all the houses we wanted to see, and Shelly kept in constant contact even though we know she felt just awful. The third day, Kristin used her lunch hour to show us a house we wanted to see a second time. We fell in love with the very last house we saw, and told Shelly we wanted to put in an offer on it. Even though we live 2500 miles from Portland, we were in almost daily contact with Shelly, and believe me she really had to work for this sale. We ran into several stumbling blocks, but Shelly was there every minute, working for us, encouraging us not to give up, always with a friendly word. We finally made it through the act of sale and are now the proud owners of a house in Portland. Shelly and her lovely partner Kristin were invaluable to us. We could never have done it without them. Shelly was on top of it every minute, talking with the other agent, watching over everything like a mother hen. We've gone through several real estate transactions over the years and I must say that Shelly Casteel is by far the hardest working, most professional, enjoyable agent we've ever had. We highly recommend her to anyone considering buying a house in the Portland Metro area.”
~Sincerely, John Schwarzwalder Matt Mattheisen
“Shelly worked hard for my wife and I to find us the perfect house in the then impossible starter home market of Portland. She stood with us for four months as we made her work hard to find us just the right home. Her professionalism was great, and she helped us understand each step of the process.” Top qualities: Great Results, Personable, High Integrity
“Shelly worked very hard to find the house and area that we were looking for, we were from out of state and she helped us with Oregon law and was fun and very honest. I would call her again in a heart beat if I ever need to sell my house. She is very highly recommended by me. I have never had anybody work so hard for me in the past.” Top qualities: Great Results, Personable, High Integrity
“My husband and I hired Shelly to help us find our first home. She was a huge asset to us as we first time buyers and was very successful in helping us acquire our home for a great deal. We truly enjoyed our experience, and have recommended her to friends and colleagues looking to sell or buy homes.” Top qualities: Great Results, Personable, High Integrity
~Melynda Retallack (Young)
"In 2006 I decided to move to Portland, Oregon in order to buy my first house. I started communicating with Shelly before I actually moved. I found her through a CraigsList property ad and decided that I would use her as my realtor in my search for a house in Portland. Shelly knew what I was looking for and sent me listings on a weekly basis and even though I was not ready to buy for almost a year she kept in touch and on top of things. When I got to Portland I felt that a house was going to be too much of a financial burden and decided to buy a condo instead. I found the perfect condo a week after my decision and Shelly helped me through the whole buying process so that it was almost stress-free. I had a lot of confidence in her abilities and trust and knew I was in good hands. I am now enjoying life in my new condo and I could not have done it without Shelly's help and knowlege of the market. I highly recommend her as a realtor. She is a very sweet, pleasant person to deal with as well."